27/02/2011 11:47:02
hydevictim
Posts: 5
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The worst experience I have ever had in my life. If I was rating with a number, it would have to be a negative number because they make my life a living hell for no reason other than to make money. Evil.
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30/09/2010 22:59:50
HobnobsUK
Posts: 23
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If I was to rate my Landlords I could only give them a "1" and thats merely for presentation, based on 1 - 10 scale and one being at its worse, especialy around anti social behavior.........lol
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30/09/2010 02:55:07
HobnobsUK
Posts: 23
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Puddles how can communication be addressed, you either are nice with your customers or you are not and unfortunatly a minority of these housing group personal where all built in a factory in russia at a costly price and is the same place doctors buy their receptionists, so unfortunatly puddle your futures cgripes go to putin in russia...................good luck 
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12/05/2010 17:16:25
pudders
Posts: 20
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Overall I am a satisified resident. I think HydeMartlet listen to their residents and generally are quick to act. However, the biggest problem is communication but I believe this is being addressed so hopefully things will be even better. On the resident involvement side, really hoping that with Julia on board and a new structure in place, resident involvement will improve. 
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03/05/2010 21:16:54
marlyn
Posts: 4
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I have the same problem. I was moved into this property on health grounds and as none of the issues I have raised have been dealt with, I could've died yesterday, as they have not fixed my jamming doors or made my wet room usable, I ended up having my partner having to break a door down as I was having a siezure in the bath, which I should not have to use as my partner has to lift me in and out of it..so he walks out, I start having a seizure and he could not get the door open as it jammed and then the handle came off in his hand. I have told hyde about theses issues for over 6months and STILL nothing has been done. it is incredulous!!
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05/04/2010 10:44:13
nicky
Posts: 6
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MY LANLORD DOES NOT GET RATED FROM ME . UNCOMMPASSIONATE TO MENTAL HEALTH PROBS , TURS UP WITH NO PRIOR INVITE PICKS AND CHOOSES WHEN SHELL PLAY GOD WITH MY LIFE . INTIMMIDATES MY SICK PARTNER . SHE IS NOT GOOD FOR BUSINESS . SHE NOES NOTHING ABOUT US AND CHOOSES NOT TO LEARN ABOUT US
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27/03/2010 06:55:50
paul pe4
Posts: 17
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Alanscho,
i am a customer of Minster housing (of which i believe is a sister company to Hyde housing).Minster are based in Peterborough (CAMBS) and the surrounding areas.Thanks for the link,is an interesting read.
Paul
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26/03/2010 15:52:12
alanscho
Posts: 6
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Paul - I'd like to know which part of Hyde you're in. I can pass on your comments to the local team. On the other points you raise, you might be interested in some of our recent research into how residents quality of life could be improved. Here's the link http://www.hyde-housing.co.uk/client_files/library/special/TomorrowsHeartlanderA5.pdf
Furthermore we've just been commissioned by the department of health to look into the very issue you mention - the link between health and housing. I'll make sure I keep you posted.
Alan
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26/03/2010 06:53:07
paul pe4
Posts: 17
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Communicate and talk to customers more,give them (especially in a block of flats where lots of work goes on) dates ans times of works to be carried out.Where there is an area with lots of ASB improve the local lettings policy so that existing problems are not added to.Carry out research to investigate the link between poor mental and physical health and social housing,More face to face support from your housing officer.Facilitate work experiance for residents with long term health problems.
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25/03/2010 16:09:08
george
Administrator
Posts: 63
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paul pe4 wrote:
Could do better
Thanks Paul! How?
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25/03/2010 07:45:53
paul pe4
Posts: 17
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Could do better
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18/03/2010 14:19:00
george
Administrator
Posts: 63
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Both!
Tell us how Hyde compares to other landlords you have had in the past.
Tell us how HydeMartlet does and residents from other Hyde areas will (hopefully) reply with how this compares with their landlord.
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18/03/2010 11:48:58
pudders
Posts: 20
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Am I rating Hyde or HydeMartlet....or both?
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12/03/2010 11:44:39
george
Administrator
Posts: 63
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Compare your landlord here with other residents.
Does your landlord respond promtly and efficiently to any requests you make?
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