28/07/2011 16:23:53
sarah
Administrator
Posts: 57
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Hi Supergran,
Here is a confirmed list of numbers. Again if the query is with regards to your service charges please ask for the income of service charge team.
Hyde Martlet - 0800 085 4195
Hyde Minster - 0800 345 7540
Hyde South East (Maidstone & Canterbury) Tel: 0800 3893598
Hyde South East (Lewisham & Woolwich) – 0800 389 3576
Hyde Southbank - 0207 346 6500 or freephone 0800 195 2527
Hyde Northside - 0800 389 6646
Hyde Hillside - 0208 961 0278 or freephone 0800 783 7587
Hope this helps.
Thanks,
Sarah
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27/07/2011 14:31:12
supergran
Posts: 8
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I have just read the latest comments about service charges and your suggestion of who to contact if you have a problem. Can you please tell me who to contact for Hyde Minster? None of the numbers you have given seem to match any that I have
Suergran
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26/07/2011 14:58:15
sarah
Administrator
Posts: 57
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Hi Spunky69,
I’m sorry to hear you are unhappy with the information provided about your service charges. We would be happy to discuss this with you further, may I suggest you contact the income or service charge team in your local area using the appropriate number below?
Please ask for a member of the income or service charge team:
Hyde Martlet - Hampshire, Surrey, Sussex call 0800 085 4195
Hyde Northside, Hyde Southbank, Hyde Hillside - Brent, Wandsworth, Islington and Lambeth call 0800 389 6646
Hyde South East or Hyde Hillside call - Northampton, Peterborough, Woolwich, Greenwich, Lewisham, Maidstone, Canterbury, Bromley, Southwark and Bexley call 0800 389 3576
Thanks for posting,
Sarah
(Edited contact details)
edited by sarah on 26/07/2011
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24/07/2011 11:16:36
Spunky69
Posts: 7
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djdublo wrote:
We are now about to enter into our 5th financial year living in a Hyde property. Yet again the service charge was miscalculated, first letter says it will be £14 a month, now they send a letter saying its going to be £87 a month.
EVERY year Hyde make some mistake with the service charge, my wife and I are now at the stage that we disbelive and question EVERYTHING we get from Hyde.
If we were as incompetent at our jobs as Hyde apparently are working out their service charge bills, we would not last 5 weeks, let alone 5 years, making mistake after mistake.
To err is human but the repeat the same sort of mistakes for FIVE years is inconceivably inept.
Is it just me or does this happen all over Hyde?
David
Haha, me too - when I receive an 'advice' letter from Hyde, I put it to the side and wait for the 'correction' to come through.
For 2 years Hyde didn't know how many bedrooms were in my property 
Our service charges have very very very dubious items on them - 'TV License' - err the residents buy their own! 'Satellite Installation' - err Sky do these free for subscribers. 'Communal Intercom' - yes we have one of those and it would be nice if it worked properly....!
I think its a shame the majority of residents just accept the service charges. Going by some of the GLARING ERRORS in letters we receive - I have no idea how this company is still in business.
S
--
Any minute now I'll wake up...!
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03/06/2011 09:44:33
sarah
Administrator
Posts: 57
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Hi All,
Thanks for your posts and I’m sorry to hear you are having problems with your service charges. May I suggest you contact the income or service charge team in your local area to discuss your queries further?
I have listed the numbers below; please ask for a member of the income or service charge team.
Hyde Martlet - 0800 085 4195
Hyde Minster - 0800 345 7540
Hyde South East Tel: 0800 3893598 (Select option 2 for rents)
Hyde Southbank - 0207 346 6500
Hyde Northside - 0800 389 6646
Hyde Hillside - 0208 961 0278
I hope this helps.
Thanks,
Sarah
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08/03/2011 13:31:44
supergran
Posts: 8
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Hi David, Which area of Hyde do you live?
We have the same problem most years, (Leaseholder for over 20 years now) they just don't seem to be able to get it right first time. We always check our service charges on receipt, both estimates and actuals, there is always something needs querying. Sometimes it is in our favour but more often not.
The usual response is that "the charges are centralised and we will have to get back to you". In the case of the actual charges in September, this normally means we are paying the last 6 months over 2-3 months due to delays in getting it right.
I would like to know just how many Leaseholders have this problem and do they contact Hyde to get it corrected?? or do Hyde just alter the ones of the people who complain???
Maybe Leaseholders need to make a stand against Hyde to get them to get their act together, we are as important to them as the tenants at the end of the day
Supergran
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02/03/2011 12:00:06
djdublo
Posts: 1
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We are now about to enter into our 5th financial year living in a Hyde property. Yet again the service charge was miscalculated, first letter says it will be £14 a month, now they send a letter saying its going to be £87 a month.
EVERY year Hyde make some mistake with the service charge, my wife and I are now at the stage that we disbelive and question EVERYTHING we get from Hyde.
If we were as incompetent at our jobs as Hyde apparently are working out their service charge bills, we would not last 5 weeks, let alone 5 years, making mistake after mistake.
To err is human but the repeat the same sort of mistakes for FIVE years is inconceivably inept.
Is it just me or does this happen all over Hyde?
David
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